When will I get my shares? I have not received my shares.
The time frame for receiving your shares can vary depending on your company, plan structure, and local regulations.
In most cases, once the board has approved your purchase or transfer and payment has been received (if applicable), the shares are distributed within 2–16 weeks, depending on your company and country of residence.
Please note that in some cases, for example when the purchase is made solely through salary deduction (without a separate payment), the process may differ slightly.
To confirm the exact details of your own purchase, we recommend checking your Order Confirmation or the Documents page in your account, where the specific timeline for your company is outlined.
Looking to transfer your shares to a private or broker account instead?
See our article: How long does it take to transfer my shares to a private or broker account?