Login & Profile
Portal
- What happens to my instruments after I leave the company?
- Where can I find my annual tax report?
- I cannot see previous orders or instruments
- When can I exercise my options?
- What happens if I miss the deadline to join the program?
- How to cancel or change order
Share Sales
- I sold my shares – when will I receive my money?
- Understanding International Payments: Currencies, Bank Details, and Common Pitfalls
- Can I cancel my sale?
- How do I check my sale?
- Why don’t I see the option to sell my shares?
- What transactions trigger tax?
Share Transfers
- How long does it take to transfer my shares to a private or broker account?
- How to fill Share account details in Participant Portal?
- Can I transfer shares to my spouse or a third party?
- How do I cancel my transfer request?
- What information do I need to transfer my shares?
- Transfer fees – who pays for transfers?
VPS Accounts
- Why is there a difference between the number of shares in the Optio portal and my VPS account?
- What if my VPS was incorrect and I now have a new one?
- Where you can find your VPS / ASK number
- How to tell if your VPS number is incorrect
- Why your VPS / ASK account is inactive and how you re-activate it